bip baje Privacy Policy

bip baje is an online gaming and betting platform. This privacy policy explains what types of information we collect from you while you use our website and services, why we collect it, and how we use it. This policy applies to all services, platforms and applications of bip baje.

By using our services, you are considered to have accepted the terms described in this privacy policy. We always strive to maintain transparency in collecting and processing your personal information, and full details are provided in this document.

This privacy policy is an integral part of our Terms and Conditions, and both documents should be read together. In case of any disagreement or ambiguity, the provisions of the privacy policy will take precedence.

bip baje collects various types of information. This information can be broadly divided into two categories: (a) information you provide directly, and (b) information collected automatically.

2.1 Personal Identification Information

• Full name and date of birth
• Mobile number and email address
• National ID number or passport number (for identity verification)
• Current address

2.2 Financial Information

• Mobile number linked to bKash, Nagad, Rocket or Upay account
• Transaction history (deposit and withdrawal records)
• Account balance and bonus information

2.3 Usage Information

• Game play history, bet amounts and results
• Session duration and activity on the platform
• Preferred game categories and usage patterns

2.4 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system and device specifications
• Login time and location information

bip baje collects your information in the following ways:

3.1 Registration and Account Management

Information you provide when opening an account — such as your name, mobile number, email address and identity verification details — is stored directly in our system.

3.2 Transaction Processing

When you make a deposit or withdrawal through bKash, Nagad, Rocket or Upay, that transaction information is recorded automatically. This information is used only for financial verification and fraud prevention.

3.3 Automatic Tracking

While you use our platform, technical information is collected automatically through cookies and log files. See Section 5 for details.

3.4 Customer Service Communication

When you contact us via live chat or email, a record of that conversation is stored, which helps improve the quality of future service.

bip baje uses your information only for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity and ensuring account security.
• Service Delivery: Game access, betting features, transaction processing and bonus distribution.
• Fraud Prevention: Detecting suspicious activity and preventing account misuse.
• Customer Support: Resolving your questions and issues and improving service quality.
• Personalised Experience: Presenting content and offers based on your preferences.
• Legal Compliance: Adhering to applicable laws and regulations.
• Communication: Notifying you of important updates, policy changes or security alerts.

Cookies and similar tracking technologies are used to operate the bip baje website effectively.

5.1 Types of Cookies

• Essential Cookies: Required for managing login sessions and security. Without these, the platform does not function properly.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Help analyse website usage and improve services. This information is collected anonymously.

5.2 Cookie Control

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some platform functionality.

bip baje may share specific information with trusted partners in limited cases and under strict contractual terms. This sharing is only as necessary to provide services:

6.1 Payment Service Providers

The minimum information required to complete transactions through bKash, Nagad, Rocket or Upay is shared with these payment gateways. This information is processed in accordance with their own privacy policies.

6.2 Technology and Infrastructure Partners

Information may be shared with trusted technology partners for server hosting, security verification and fraud prevention. These partners operate under strict confidentiality agreements.

6.3 Legal Requirements

It is our legal obligation to provide relevant information based on a court order or a lawful request from a law enforcement agency. In such cases, we provide only the minimum information necessary.

bip baje has implemented industry-standard security measures to keep your personal and financial information secure.

7.1 Encryption

All communication between our platform and servers is secured through SSL (Secure Socket Layer) encryption. Financial information is stored with additional encryption.

7.2 Access Control

Only authorised staff may access your account information when there is a legitimate reason to do so. All access is logged and reviewed regularly.

7.3 Retention Period

Your information is retained for as long as your account is active and, after account closure, for as long as required to meet legal obligations. Transaction records are generally kept for five years.

7.4 In Case of a Security Breach

If a data security breach occurs, we will notify affected users as quickly as possible and take the necessary precautionary steps.

As a registered user of bip baje, you have the following rights regarding your personal information:

• Right to Know: You have the right to know what information we have collected from you.
• Right to Correction: You have the right to request correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Object: You have the right to object to the use of your information for marketing purposes.
• Right to Data Portability: In limited circumstances, the right to receive your information in a structured format.

To exercise these rights, contact us directly. We will try to respond to your request within 30 working days.

To learn more about playing safely and responsibly on our platform, read our Responsible Gaming page.

All services of bip baje are strictly for persons aged 21 or above. We do not intentionally collect information from anyone underage and do not knowingly allow underage individuals access to our platform.

Age verification during registration is mandatory. If we learn that an underage person has opened an account on our platform, that account will be closed immediately and all associated information will be deleted.

If you suspect that an underage person is using our platform, please notify our customer service team immediately.

bip baje reserves the right to amend or update this privacy policy from time to time. For significant changes, we will notify you in advance via your registered email or a notice on the platform.

Continuing to use our services after any change will be taken to mean that you have accepted the new policy. It is therefore in your interest to review this page regularly.

Alongside this policy, you can learn about bip baje's overall operations and values on our About Us page.

If you have any questions or comments about this privacy policy, or any requests regarding your information, please contact our customer service team directly.

For answers to general questions, you can also visit our Frequently Asked Questions (FAQ) page — it has detailed answers on privacy, payments, account management and more.